Ryan, who was the service tech was just exceptional in every aspect on our problem. After explaining our situation, being on vacation, he quickly identified the problem but couldn't quarantee repair time. As far as I'm concern Ryan completed the repair and made it possible for my family to enjoy the rest of our vacation knowing our vehicle was repaired and ready to go. Our appreciation for the excellent work Ryan did for my family is beyond words of our appreciation.
under promise over deliver. just the best
Our Frontier had been hit in a parking lot sustaining damage to the left rear fender, left rear wheel and the bumper. The body shop did an absolute terrific job repairing the damage and a first rate job in cleaning and servicing the truck when they returned it. They were very quick on the turn around time once they had all the parts. Delay because of the parts was not their fault, it's just way a socialist economy doesn't work. I would use them again and would recommend them if you are needing body work.
Gustavo was wonderful to work with. We came in with a pre-approved amount and were able to get a vehicle for my daughter. She is very happy with the decision. Gustavo made us feel like we were his only priority so we did not feel rushed or pressured. He went the extra mile to make sure everything was like we wanted. Thank you again for your help and for helping us get her into a new to us car!
Smooth car buying experience we had a few issues with our bmw it was taken care of and handled like it should be our salesman was Gus we will always buy our cars there from her on out got my financed with low credit score road out in a fairly new bmw would recommend everyone to come here to get their dream car 😊
Roberta is always so helpful. She got me in the same day and my car was fixed the next day .
Gustavo Ramirez was a Great salesman and full of knowledge and definitely a people person which is always a plus.
Roberta my customer service rep did a great job keeping me in the loop as to what was going on and the technician was very helpful
Great service and friendly staff. My AC broke and needed it fixed fast because I was moving in a few days and driving. They helped me out and were able to get me on my way quickly.
The dealer, Michael Nabors was very effective in assisting me with ordering my Chevy Trailboss. Not only that, but after my truck was put on order, he was consistent in keeping me updated on the progress of the manufacturing of it.
I purchased my vehicle from Sandy Sansing BMW on April 21, 2021. After having it for a month I noticed that there were some issues with the car. I took the car in for a service at Sandy Sansing BMW and discovered that it was going to need a major repair and the Warranty I purchased from the BMW dealership didn’t cover it. I was blessed to have the pleasure to speak with John Knight the Sales Manager and he took care of the repair cost. Thank you John for being a blessing to me.
Quick service, friendly service writer, good experience
Wonderful service 👏
Ordered a brand new 2022 Silverado 1500, waited around 3 months. Got a text saying it was there at 1130am but couldn’t get it until the following day due to it still needing to be inspected and detailed. I got to the dealership around 3pm the next day, when I go look at the truck it has scratches and has dirt on it inside and out. For having it over 24 hours for it to be inspected and detailed, detail was horrible. Other than that everything was awesome.
The body shop was great, did a great job. . Angela helped me through the insurance nightmare.
I want to give all my awards and praise to Mr. Jeff in the service department. He went over and beyond in dealing with a difficult warranty company to the point that he stayed on the phone a couple times over an hour just to get my parts covered and them to cooperate with Sandy Sansing. This matter took over a week! Mr. Jeff worked and stayed on top of the situation all the way until the finish line. Kudos to Mr. Jeff!!
Dylan was very helpful, not pushy and patient. Probably the best vehicle purchasing experience I’ve had. Most other car purchases felt like someone was trying to screw you over somehow. He took his time and explained things and was very nice. My husband has some genetic issues and the moment he saw us with masks he immediately offered to grab his and put it on. I for got to get a card for the finance guy, but same with him. He saw us walk in with masks and didn’t even ask and immediately put his on. Small things ...
Willing to go the distance to get you approved great work and team effort
Everyone was friendly and very easy to work with! Got my vehicle very easily! Definitely recommend this group!
Great experience purchasing my first new car. Brian was nothing but fantastic in assisting me.
This is my fourth vehicle purchase from Sandy Sansing. Always a great experience.
Quick, efficient, and honest service!!! Will always go to them for my mechanical needs!
(Translated by Google) Very good treatment and very professional in their work (Original) Muy buen trato y muy profesionales en su trabajo
Prompt service, finished slightly early, and gave me no troubles.
Great experience! Roberta is a fantastic asset to Sandy Sansing.
Cody did an awesome job working to find what I wanted in a vehicle, keeping updated on what was coming in or available on the lot, and even when I switched the model vehicle he found one on the lot that was available. He did a great job and was thorough on communicating on availability
had an awesome experience everyone was very helpful and nice
From the moment I walked in I was treated respectfully and professionally. Great service. Will definitely be a continuous customer. Great job Sandy Sandsing with your service crew.
Mario Bultron is great!! Would recommend him to anyone shopping for a car!!
Best car buying experience ever. Brian and Roger were great to work with. Got a great deal on my new truck and was in and out of the dealership in less than an hour.
Outstanding service from all at Sandy Sansing Chevrolet.
Had to have a transmission replaced and I dealt with Ryan Dismang who got things done quickly and professionally for me! He did a great job and I was really impressed with how quickly they were able to get it done!
Roberta was great. My car is fixed and I could not be happier with the experience!
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Mike and the entire team at this dealership go the extra mile to ensure excellence in all they do. From initial call to locating exact Tahoe in specs I wanter to finance these are the go to crew and dealership to get your Chevrolet from. Can't say how they went cut above and made a special event for my wife's Anniversary surprise on delivery day. Big thanks to some great people who care about the customer and not just the deal. Will buy again from Sandy Sansing Chevrolet. Its a no brainer if you want excellent service a ...
We were traveling on vacation from Texas to Central Florida in our 2018 Suburban and as we passed near Pensacola our transmission went out. We had the vehicle towed to Sansing Chevrolet and rented another car to continue our trip. Roberta was the service advisor assigned to us and I cannot stress enough how great she was to work with. She kept us informed during the whole process as we travelled. It turned out that the transmission needed to be replaced and it was ordered and received sooner than projected. Roberta worked with our warranty company on the transmission issue and ...
Jeff is amazing. Always super helpful with every visit. Plus great at communicating what’s going on. By far the best service advisor I’ve had in years!!
Our salesman Roger Dumagan we above rapport to ensure the wife was getting what she wanted and making sure we were completely happy with our purchase.
Ryan and Roger went above and beyond to help my wife to find her a Suburban. I thought at first that was too big of a car, but turns out that it's actually the perfect fit for us. We do have the space and our kids are not squish in the back anymore.
Good drop off, communication, and service experience, but…. some difficulty getting the service agent (Justin) to LISTEN. I told him THREE TIMES, and handed him a written list, that the Quadrasteer needs it’s 60,000 mile service and he still didn’t get it. I then told the same to new agent, Ryan, and he’d never heard of Quadrasteer, and didn’t get it done either
This was my first time using the service department at this dealership. It was for the Takata Airbag Safety Recall repairs on my 2008 GMC Sierra. I specifically chose to use them instead of the local GMC dealer because of how Sansing's Body Shop handled repairs to it in 2020. Those repairs included an R&R of the front bumper, spoiler, and front quarter panel, plus matching the original black paint. I was so impressed by Rochelle's professionalism and the very high quality of work done, that I wanted them to do the recall repairs. The service advisor, Roberta, ...
We brought a 2022 SUV back in February and we were left with some unanswered questions. So today we decided to drop in and our advisor wasn’t there today. The most polite individual by the name of Justin offered his assistance and he did not stop until he could answer as many concerns as possible. The customer service he provided was outstanding and I no longer feel buyers remorse. I would like to Thank Justin for his time and Professionalism. If you’re looking for a new or used car go over and see Justin! We will surely be back .,
Truck was having major issues and was undrivable. Was told initially that it would probably be a couple weeks before it would be fixed. I was pretty bummed cause I had to miss work, but to my pleasant surprise, it was fixed and ready for pickup 3 days later! Thank you so much!
Great service! Roberta was awesome! She makes you feel like family.
Kept me well hydrated, fixed me up when I ran out of smokes, picked up lunch for me. It was all nice BUT it took too damn long. I am happy with the vehicle, the conversation with the salesmen, and the service when delivered my car. OMG, but spending the entire day at the dealership killed me!
Price is to high
Great public service well knowledge sales rep with honest sales advise and willing to go the extra mile. Glad I went there to purchase my truck.
Great service, top notch, great great great Everyone was great great great great great great
Experience was pleasant and the salesman (Alex) and finance guy (Casey) were cool guys very easy I was in and out my wife and I are very happy with our purchase and we’ll recommend any one looking for a good car to head over to Sandy Sansing for their next purchase !!
1st time buyer & they provided me with Great service
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