Customer Testimonials

JaQi & Tyler were excellent, and this was a wonderful experience we purchased a 2027 Chevrolet equinox RS, JaQi was very patient and progressional

I was in Pensacola from out of town. My oil change indicator came on.They were able to get me in right away.I highly recommend them.

From start to finish the sandy crew that helped get me into my new vehicle were exceptional and nothing but professional! Thank you! 🙏

Fantastic service, scheduling, and communication as I’ve come to enjoy as their norm.

The representatives were friendly and took care of my issue in a timely manner. Very pleased with my experience.

Terrance is the man! Super helpful and great at keeping me in the loop the whole way. Highly recommend!

Timely, professional and courteous!

This was my first time buying, with no help from anyone. Gustavo made the whole thing quick, easy, and painless. I bought 2 cars within 2 weeks from this gentleman. (Both of my children are extremely happy with their cars) If I EVER need another car I’m going to him.

My experience was wonderful that was the easiest way to purchase a vehicle. I didn't have to wait for 8 hrs, I was in and out in a little over an hour. Govener was also got me exactly what I wanted.

⭐⭐⭐⭐⭐ We had a great experience purchasing our new Chevy Colorado ZR2! Our sales consultant, JaQi, was wonderful to work with throughout the entire process. She was friendly, patient, professional, and made sure all of our questions were answered and never made us feel pressured. We truly appreciate JaQi’s time, effort, and customer service. If you’re in the market for a new vehicle, I highly recommend asking for her!

TJ was very helpful and the process was fast. I appreciate him and I am very thankful for this business.

Sales people and maintenance people were great, but me and my dad went here to get out of a Chrysler Pacifica and got into a 2023 Chevy 1500 high country and my dad got all the warranty’s and when we got it there was chunks in the tires missing and we saw it when we got it and said something but they said “They wouldn’t do anything till the warranty kicked in.” So we waited till it kicked in and one they knew the warranty wouldn’t work for this but we brought it in for work but we took ... Read More

Full review text opened.

Google - Nov 5, 2026

Sales people and maintenance people were great, but me and my dad went here to get out of a Chrysler Pacifica and got into a 2023 Chevy 1500 high country and my dad got all the warranty’s and when we got it there was chunks in the tires missing and we saw it when we got it and said something but they said “They wouldn’t do anything till the warranty kicked in.” So we waited till it kicked in and one they knew the warranty wouldn’t work for this but we brought it in for work but we took it back because the Manager at pre owned his name was Mike and he said “We won’t do anything because you got over on us” but then my dad said you didn’t have to sell me this truck. Then the guy said you should have never got this truck, so we left.

Jimmy down at Sandy Sansing was very helpful and made the process easy of trading in my old and purchasing my new truck. I was very happy with the service!

Did a great job diagnosing and repairing an inoperable horn on a 2003 Corvette. Excellent communication and very friendly.

Read at DealerRater

Willy and Mike really helped me out.

Went in to buy a car for the first time ever and had nothing but a wonderful experience. Tiffany helped my find the literal perfect car for me, I got a great deal and everybody there was nothing but helpful! Could not have had a better experience

Great customer service! Thank you

Everyone was Great, but I thought 2 hours was a little long of a wait for a oil change.Willie was very nice and helpful.

My sales rep was awesome! She was very professional and friendly. Catherine McMillan was my sales rep. She made my experience quick and easy. She was very helpful and informative about the vehicle, I purchased. She was able to locate exactly what I was looking for and made a deal, I couldn't refuse. Couldn't have asked for better customer service!

Fastest and easiest new car purchase I've ever made.

I’ve bought 6 cars and have always felt welcomed. No pressure sales. Greatest place on the Gulf coast.

I just bought a new 2026 Silverado from Catherine McMillian. She worked so hard to make this deal work for me. The truck I wanted was at one of their other dealerships and she had it brought to where I was to see it. And I bought it.

Read at DealerRater

I had my car serviced with you and the tech damaged my rim. Not a single word was said to me! I’m very disappointed with this business at the moment. I truly thought it was above reproach but I clearly was wrong! Not good Sandy Sansing!!!

Dez made the process super easy, was never pushy and kept in communication the entire time

The salesman let us make our own decision without any pressure. Also let us go home to think about it.

My advisor was great.

Fast, easy and friendly service, Dez helped us find the vehicle we wanted and needed! We appreciate the help, the honestly and work put in to take care of us.

The phone message management system (Mid October 2026) had created delays to customer service. I left 2 messages over 3 weeks with no returned call. I had to physically show up and get traction to resolve ongoing issues with our 2025 Silverado 1500. The issues were addressed and resolved within 24 hours thankfully.

TJ was great! Highly recommend. He went and picked up a car from the auction for us we were interested in and the purchase went smoothly.

They were friendly and help me get into the car I wanted. Thanks to Daniel

Hands down the easiest vehicle purchasing experience I’ve had ever. Cat McMillian was amazing and super helpful. She helped me navigate a very unique trade situation and kept the buying process running smooth. The new truck is amazing and an absolute joy to drive. This was my second consecutive purchase with the Sandy Sansing Family of Dealerships and they were great both times.

Tyler was very helpful and courteous

Everyone we had contact with was great.

Neil Patel is my go to car salesman. He is responsive and very knowledgeable about all available inventory. And most of all, he is honest. He will make a deal happen if he can.

Super easy process, fast! Test drove and signed all paper and left with my new car in 1 hour! Casey was super friendly and not pushy! Overall was a great experience and I will buy all my cars from them from now on, and told all my friends to do the same!

I had an appointment and the service advisor quickly got my car taken to get diagnosed. Willie explained once they got it diagnosed, they would call the warranty company to see if it will be covered under my warranty. Willie quickly came back to tell me the warranty is covering the repair and then told me it would take a few hours to complete the work. Willie was very friendly, polite, and kept his word. That means a lot to me! The waiting room was clean and very comfortable, including a snack bar and soda fountain The bathroom was clean. ... Read More

Full review text opened.

Google - Oct 28, 2026

I had an appointment and the service advisor quickly got my car taken to get diagnosed. Willie explained once they got it diagnosed, they would call the warranty company to see if it will be covered under my warranty. Willie quickly came back to tell me the warranty is covering the repair and then told me it would take a few hours to complete the work. Willie was very friendly, polite, and kept his word. That means a lot to me! The waiting room was clean and very comfortable, including a snack bar and soda fountain The bathroom was clean. I am so thankful that I was treated with respect and made to feel I was important!! Great job!

Willie was so kind and fast working with me I was in and out of there in no time! I really love coming there for my oil changes!!

**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, ... Read More

Full review text opened.

DealerRater - Oct 28, 2026

**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.

Read at DealerRater

great experience and exceptional sales and managerial staff .

DO NOT TRUST THIS PLACE!! Strung my husband along and when everything was about to be set up for purchase & they knew he was going to purchase it, they sold it to someone else. Extremely unprofessional. Will never use this place again!!!

Be aware this place will string you along and then sell a car right out from underneath you. Robbie Godwin is a royal piece of work. I was in talks with him and was just waiting for information to pay for a truck and he sold it right our from under me. Strung me along with so BS about a tree being over it. If I could give less then 1 star I would.

The service I received was exceptional. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner.

Read at DealerRater

I paid cash($22,000)for a vehicle without a muffler. I had to pay extra money to have a muffler put on my vehicle. Gus, who sold me the vehicle did not honor my request or pay $2000 to $3000 to have one put on. I'll never shop at SS Chevrolet again, after buying 3 vehicles from there. I did tell others about my experience and will /going to put it on my facebook page. I got screwed, perhaps because I'm black. You deserve NO STARS!!!

I bought my vehicle, it is a 2022 Chevy Blazer. I got it on 08/24, the transmission gave out by 10/09. I had to pay a large amount to get it repaired. If you’re coming here make sure you’re taking all the precautions because their quality can be very bad. No empathy, no info nor resources to help fix the problem. All before a hurricane and I was completely unable to evacuate because of it. Go somewhere where they give a damn.

Terrible experience …..

Worst service I ever dealt with. Took over 4 days too change a battery and I got the run around from the service tech and I they don’t answer the phone. Luckily a nice woman in sells helped me get ahold of him. Very unprofessional I had one excuse after another from this guy on why they haven’t started on my truck after he said they are working on it. Also tried too over priced a battery telling me I need the most expensive battery. What a joke 🤦‍♂️

Came in for a recall on my airbags. They destroyed my dashboard but were quick to tell me they're not responsible, when they 100% are responsible for the damage to my vehicle.... Absolutely ridiculous! This right here is why I'd rather perform all of my maintenance myself, unfortunately, I'm just not able to do an airbag recall, so here I am. DON'T COME HERE FOR ANY TYPE OF VEHICLE SERVICE! Better yet, don't come here at all!!

This was the fastest and easiest car buying experience I have ever had, thank you!

Read at DealerRater

Deeply unhappy with my service at Sandy Sansing. I had to have my car towed to be looked at. I spent all day Thursday and most of Friday trying to get someone on the phone to explain what was going on with my car. It was Tuesday before I knew anything, and the person in charge of my case made the lack of communication my fault. I called so many times after being hung up on the receptionist decided to send an email to explain what was going on. Every time I call and transferred to service department the line ... Read More

Full review text opened.

Google - Sep 30, 2026

Deeply unhappy with my service at Sandy Sansing. I had to have my car towed to be looked at. I spent all day Thursday and most of Friday trying to get someone on the phone to explain what was going on with my car. It was Tuesday before I knew anything, and the person in charge of my case made the lack of communication my fault. I called so many times after being hung up on the receptionist decided to send an email to explain what was going on. Every time I call and transferred to service department the line hung up or I was sent to a voicemail. I don’t think anyone drove the car to properly diagnose the car, my check engine light came right back on three minutes after picking up the car. Paid a diagnostic fee to know nothing. I will have to pursue another Chevy specialist in the area bc I’m pretty sure the issues I’m having are a known faulty powertrain system.

IF I COULD’VE GIVEN ONE STAR, I WOULD HAVE BUT I GUESS I HAD TO GIVE ONE STAR AND THE ONE STORE THAT I WOULD LIKE TO GIVE THE FIVE STAR TO IS TINA AT THE FRONT DESK AND TERENCE AS ONE OF THE SERVICE MANAGERS FOR HELPING ME. THE CAR WAS DROPPED OFF A WEEK AGO SATURDAY AND IT STILL WAS NOT DIAGNOSED AND THE ONLY THING THAT THEY COULD TELL ME WAS THAT THEY ONLY HAD ONE CORVETTE DIAGNOSTICIAN THAT WORKS ON THE CORVETTES. MEANWHILE, I’VE HAD TO PAY OVER $100 A DAY FOR ENTERPRISE. MIKE, WHO ... Read More

Full review text opened.

Google - Sep 22, 2026

IF I COULD’VE GIVEN ONE STAR, I WOULD HAVE BUT I GUESS I HAD TO GIVE ONE STAR AND THE ONE STORE THAT I WOULD LIKE TO GIVE THE FIVE STAR TO IS TINA AT THE FRONT DESK AND TERENCE AS ONE OF THE SERVICE MANAGERS FOR HELPING ME. THE CAR WAS DROPPED OFF A WEEK AGO SATURDAY AND IT STILL WAS NOT DIAGNOSED AND THE ONLY THING THAT THEY COULD TELL ME WAS THAT THEY ONLY HAD ONE CORVETTE DIAGNOSTICIAN THAT WORKS ON THE CORVETTES. MEANWHILE, I’VE HAD TO PAY OVER $100 A DAY FOR ENTERPRISE. MIKE, WHO IS THE SERVICE ADVISOR HE DIDN’T EVEN WANNA RETURN MY PHONE CALLS, AND I CALLED PETE MOORE, WHO I HAVE BOUGHT OVER FIVE MITSUBISHI‘S FROM AND THEY EVEN TOLD ME AND SO DID GM WHEN I CALLED GENERAL MOTORS THAT THERE WAS NO EXCUSE FOR KEEPING THE CAR THIS LONG AND NOT DIAGNOSED IT SO MY ADVICE TO ANYONE WHO WANTS TO DEAL WITH SANDY SANSING CHEVROLET STAY AS FAR AWAY AS YOU CAN! I’VE BEEN IN TOUCH WITH GENERAL MOTORS WITH SOMEBODY WHO HAD OPENED A CASE FOR ME LAST WEEK. I AM GOING. I’M FOLLOWING A CASE AGAINST SANDY SANSING AND I’M GONNA TELL EVERYBODY. I KNOW EVERYBODY ABOUT HOW I’VE BEEN TREATED. THIS IS TUESDAY. THE 23RD AND I AM SITTING HERE AT THE DEALERSHIP WAITING ON AAA TO COME TOW THE CAR TO PETE MOORE. AND GM AND PETE MOORE SAID THAT I SHOULD’VE BROUGHT THE CAR TO THEM INITIALLY AND NONE OF THIS WOULD’VE HAPPENED. IT TAKES A LOT FOR ME TO LEAVE A BAD REVIEW BECAUSE IF I CAN’T SAY SOMETHING NICE I TRY NOT TO SAY ANYTHING AT ALL. IF I CAN SAVE ANYBODY ELSE, THE THE MENTAL ANGUISH AND TRAUMA THAT I HAVE WITNESSED OVER THIS ENTIRE SITUATION I WANT TO DO THAT PLEASE!! BEWARE OF THIS PLACE I CAME TO PICK UP THE CAR AFTER I WAS TOLD BY THE AAA DRIVER THAT HE COULD NOT TOW THE CAR BECAUSE IT WAS TOO LOW, AND WHEN I GOT THERE TO PICK IT UP THEY TOOK IT UPON THEMSELVES TO DRIVE THE CAR ILLEGALLY TO PETE MOORE !! TO ADD TO ALL THEY NEVER CALLED ME TO LET ME KNOW WHAT THEIR PLANS WERE!!!!!

The one positive part of my experience with Sandy Sansing was Terrance in the service center. He went above and beyond to maintain contact with me, answer my questions, and help however he could. He treated me with respect and made a genuine effort to keep me informed. I truly appreciate his professionalism and believe he deserves recognition. Unfortunately, my overall experience with Sandy Sansing has been extremely disappointing. I purchased a 2017 Cadillac Escalade, and the check-engine light came on the very next day. The vehicle had a cylinder 8 misfire and was later found to have a lifter tick, potentially ... Read More

Full review text opened.

Google - Sep 22, 2026

The one positive part of my experience with Sandy Sansing was Terrance in the service center. He went above and beyond to maintain contact with me, answer my questions, and help however he could. He treated me with respect and made a genuine effort to keep me informed. I truly appreciate his professionalism and believe he deserves recognition. Unfortunately, my overall experience with Sandy Sansing has been extremely disappointing. I purchased a 2017 Cadillac Escalade, and the check-engine light came on the very next day. The vehicle had a cylinder 8 misfire and was later found to have a lifter tick, potentially requiring more than $10,000 in engine repairs. I returned the vehicle for service, but the problems were never properly resolved. What made matters worse was learning that the vehicle’s computer showed old misfire information and that codes had apparently been cleared. I also had difficulty obtaining the complete diagnostic and pre-delivery inspection records. The warranty company then denied the repair as a pre-existing condition, leaving me stuck with a major engine problem shortly after buying the vehicle. Terrance did everything he could on his end, but one helpful employee cannot make up for the way this entire situation was handled. A customer should not purchase a vehicle and immediately face serious mechanical issues, missing information, and the possibility of a five-figure repair bill. Based on my experience, I cannot recommend purchasing a used vehicle from Sandy Sansing without first getting a completely independent inspection and requesting every diagnostic record in writing.

⭐ **1 STAR — BUYER BEWARE: OVER $20,000 IN REPAIRS LESS THAN A MONTH AFTER PURCHASE** My experience with Sandy Sansing Chevrolet has been extremely disappointing. I purchased a 2011 Mercedes-Benz S63 AMG approximately one month ago, and after fewer than 1,000 miles, I am facing **over $20,000 in documented repair estimates.** Before purchasing the vehicle, I was given the impression that it had been inspected and was mechanically sound. However, an inspection by a Mercedes-Benz repair facility revealed numerous serious issues, documented with photographs, inspection findings, and repair estimates. These issues include severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a ... Read More

Full review text opened.

Google - Sep 18, 2026

⭐ **1 STAR — BUYER BEWARE: OVER $20,000 IN REPAIRS LESS THAN A MONTH AFTER PURCHASE** My experience with Sandy Sansing Chevrolet has been extremely disappointing. I purchased a 2011 Mercedes-Benz S63 AMG approximately one month ago, and after fewer than 1,000 miles, I am facing **over $20,000 in documented repair estimates.** Before purchasing the vehicle, I was given the impression that it had been inspected and was mechanically sound. However, an inspection by a Mercedes-Benz repair facility revealed numerous serious issues, documented with photographs, inspection findings, and repair estimates. These issues include severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other problems. **Over $20,000 in repairs after less than a month and fewer than 1,000 miles is unacceptable.** I understand the vehicle was sold AS-IS, but that does not eliminate legitimate concerns about the condition of the vehicle, the representations made before the sale, or whether significant existing problems were disclosed. I did not expect to purchase a vehicle from an established dealership and almost immediately be confronted with a repair bill exceeding $20,000. There is a substantial difference between buying a used performance car with normal wear and discovering this level of documented mechanical issues shortly after taking ownership. I have retained the inspection report, photographs, and repair estimates. I want Sandy Sansing Chevrolet to explain how this vehicle was inspected, what was known about its condition, and how the vehicle was represented before the sale. I am giving this review so other potential buyers understand my experience and know to obtain an independent inspection before purchasing a used vehicle from this dealership. **Do not rely solely on assurances that a vehicle has been inspected. Get everything in writing and have an independent specialist examine it first.** I would welcome a serious response from dealership management and a genuine effort to resolve this situation. At this point, my experience has cost me considerable time, created significant financial stress, and left me questioning the dealership's inspection and sales process. **Based on my experience, I cannot recommend this dealership without urging buyers to exercise extreme caution.**

After having my 2025 Tahoe High Country with less than 35k miles (still under warranty) I was told it would be another week before the issues with my transmission could be diagnosed. Until there is an official diagnosis Chevy would not provide me a loaner call. So when I was told it would take another week before our truck was looked at I moved it to Pete Moore.

My wife and I recently traded in a 2023 GMC 2500 for a 2024 Silverado 1500. We narrowed our selection down to two trucks. When we proceeded with the price negotiations, the sales manager started the negotiation for the Silverado approximately $1700 more then what was advertised as the honest and transparent price on their website. Neither my wife nor I picked up on this at the time. We assumed it was dealer prep and taxes. As it turns out it was not. In the end, the sales manager agreed to reduce the price approximately $1700. However, at no time during the negotiation did the salesman ... Read More

Full review text opened.

Google - Sep 16, 2026

My wife and I recently traded in a 2023 GMC 2500 for a 2024 Silverado 1500. We narrowed our selection down to two trucks. When we proceeded with the price negotiations, the sales manager started the negotiation for the Silverado approximately $1700 more then what was advertised as the honest and transparent price on their website. Neither my wife nor I picked up on this at the time. We assumed it was dealer prep and taxes. As it turns out it was not. In the end, the sales manager agreed to reduce the price approximately $1700. However, at no time during the negotiation did the salesman tell us about the initial increase in price or the reason for it. We contacted both the salesman and a sales manager the next day. We were told the reason for the increase in the initial price during the negotiation was a reconditioning and shop bill. That is an extremely deceptive practice on the part of Sandy Sanson to list a price on the internet only to raise the price during negotiations without highlighting the change beforehand to the buyer. The salesman said the truck was "not on the lot yet" and after the additional shop expenses were covered the internet price would then reflect those changes. The sales manager said he would address the issue with the salesman. However, in my opinion that would not adequately address the issue of deceptive advertising on the internet. By the way, never received so much as an apology from either the salesman or the sales manager.

I felt high pressured. I like the vehicle and will make it work for me.but He was definitely more interested in making the sale than finding me what I really wanted.

I had a very bad experience with my oil change this time I been using sandy Sansing service for years. this time they change my oil and didn't put the oil back in my truck I could have burnt my engine up. I bought this truck New here at Sandy Sansing Mr Sansing can you take care of this please I've been doing business with you for a long time from the Nissan to the BMW to Chevrolet at both vehicles from all three New Cars and Trucks

I think this may have been a one off bad experience but this experience was not good. The service advisor we were assigned to seemed to be nice in general, but he was clearly overwhelmed. He lacked independent follow through and contact was a challenge. I could hardly ever reach him, and he often would not call me like he said that he would. Our vehicle sat in the shop for days unnecessarily because of communication challenges. It was very frustrating. On top of that, the discounts applied to the invoice were not clear. When I asked for clarity, he ... Read More

Full review text opened.

Google - Sep 5, 2026

I think this may have been a one off bad experience but this experience was not good. The service advisor we were assigned to seemed to be nice in general, but he was clearly overwhelmed. He lacked independent follow through and contact was a challenge. I could hardly ever reach him, and he often would not call me like he said that he would. Our vehicle sat in the shop for days unnecessarily because of communication challenges. It was very frustrating. On top of that, the discounts applied to the invoice were not clear. When I asked for clarity, he acted like I was not intelligent enough to comprehend what he had done behind the scenes to quote “make up for the hassle” he had put me through. Finally, the shuttle he called failed to pick up after two attempts to call them for a ride. Ultimately, I had to phone a friend to take me to get my vehicle back. Overall, it was a very poor experience and almost entirely because of the service advisors inability to communicate effectively.

Asked for evaluation of the battery pack for my 2023 Bolt. What I received was boilerplate language about hot ambient temperature and it's effect on the battery. When making the appointment, I emphasized that I owned the car for three years and was familiar with performance over time. When I received the boilerplate language and repeated my knowledge of the vehicle performance - no response. I must continue to find a dealer who will perform the test.

The salesman was great. But, after I had paid for the GMC I was informed only 1 FOB was available. Two FOBs are standard for this 2022 GMC truck, same as seat belts, mirrors, etc. I consider this omission by Sansing to be dishonest. The 2nd Fob cost over $200. Complaints to Sansing were only met with sorry your disappointed.

Traded my truck in.Catherine McMillian made it easy.Thank You Cat for all your help

Read at DealerRater

Don't recommend. They got me into a car, rather quickly. Was told it had new shocks but in less than a month of owning the front CV axel went out and the rear shocks are blown. Warranty covered cv axel but I've got to come out of pocket for shocks? They quoted me $880 for shocks, I did them on my own for $160... it took 15min per side.

I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week ... Read More

Full review text opened.

DealerRater - Aug 15, 2026

I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car.

Read at DealerRater

These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I ... Read More

Full review text opened.

DealerRater - Aug 13, 2026

These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman.

Read at DealerRater

I will never recommend anybody to go here. I have had a lot of bad interactions in my life, but my interaction with the dealer Abby Ghani was by far one of the worst that I have ever experoenced. I attempted to finance a vehicle through them and was told that if I made a down payment of 750 the previous Monday that I would be able to come pick up the car and pay the remaining balance which I did because I understood that it was a buy here pay here and was on a first come first serve basis, ... Read More

Full review text opened.

Google - Aug 11, 2026

I will never recommend anybody to go here. I have had a lot of bad interactions in my life, but my interaction with the dealer Abby Ghani was by far one of the worst that I have ever experoenced. I attempted to finance a vehicle through them and was told that if I made a down payment of 750 the previous Monday that I would be able to come pick up the car and pay the remaining balance which I did because I understood that it was a buy here pay here and was on a first come first serve basis, but the following Friday not only did they sell the car that I was supposed to be coming to pick up and pay the remaining balance on they attempted to Sell me a car that was the exact same model and make, but was a different color and was not what was advertised to me they did not properly clean the vehicle before I was there to test drive it. There were spare parts in the backseat of the car that needed to be placed on the vehicle that I was told I would have to pay out-of-pocket for and that it could not be financed into my loan for the car, but I was also Talked down to by the dealer who was trying to get me to buy the car at no point should anyone just starting to build a credit and trying to finance a vehicle be told that they will have no other options within their price range and that they aren’t stable enough or good enough to be able to finance a vehicle with another company, I will never return to this dealership based off of that experience alone because not only did he try to belittle me, but he tried to force the car upon me and basically tell me that I had no right to ask questions because he was only making 80% commission off of the vehicle that I was attempting to finance and it wasn’t worth his time to try and see what other options I could explore a car wise or even try to put the parts onto the car because he didn’t get paid what he was wanting to be paid based off of the car sale I would further like to add that if they tell you that you don’t have a good enough credit or that your money is no good anywhere else. Go explore your options because less than six hours later I went to another dealership and was given a car brand new with the same money that I was going to their dealership with my experience was very unprofessional and unethical, and made me feel very unappreciated and like my time and money were wasted because I got a terrible dealer .

I was extremely disappointed with my experience dealing with Susan. In my interactions with her, I found her communication and behavior to be very unprofessional and not at all what I would expect from someone representing a business. The way the situation was handled left me feeling disrespected and genuinely questioning how management could allow customers or others to be treated this way. Professionalism, respect, and basic courtesy should be a priority in any workplace, especially when dealing with the public. Unfortunately, my experience with Susan fell far below those expectations. I sincerely hope management takes concerns like this seriously ... Read More

Full review text opened.

Google - Aug 11, 2026

I was extremely disappointed with my experience dealing with Susan. In my interactions with her, I found her communication and behavior to be very unprofessional and not at all what I would expect from someone representing a business. The way the situation was handled left me feeling disrespected and genuinely questioning how management could allow customers or others to be treated this way. Professionalism, respect, and basic courtesy should be a priority in any workplace, especially when dealing with the public. Unfortunately, my experience with Susan fell far below those expectations. I sincerely hope management takes concerns like this seriously and addresses the way people are being treated.

While on vacation I purchased a new Chevy Silverado Custom and Catherine McMillian made it easier than ever. Thx Cat!

Read at DealerRater

My daughter went there to get a car and I had to end up Co-signing and they RAN MY CREDIT 26 times after I had told them not to do that‼️😡 They have also told her that it can go in her name Alone after 12 months of on time payments‼️😡 They are LIARS

It was awful and a ripoff! I walked in and stood in service for about 15 to 20 minutes before I was even acknowledged with 4 to 5 service personnel as sitting there. Then I was charged 500.00 for a diagnostic and no work done at all to our church van. I was told it would be over 2000.00 for the work.asked them to shop around for better prices on the parts and they came back with basically the same price. I took the van to another shop and recieved excellent service and a much better deal, also their diagnostic showed different issues which made ... Read More

Full review text opened.

Google - Aug 8, 2026

It was awful and a ripoff! I walked in and stood in service for about 15 to 20 minutes before I was even acknowledged with 4 to 5 service personnel as sitting there. Then I was charged 500.00 for a diagnostic and no work done at all to our church van. I was told it would be over 2000.00 for the work.asked them to shop around for better prices on the parts and they came back with basically the same price. I took the van to another shop and recieved excellent service and a much better deal, also their diagnostic showed different issues which made more since because some of the work Sandy Sansing was suggesting had not long been done. It was a terrible experience and it's the same at BMW. I requested a meeting with r h Mr. Sansing before and never heard from anyone. Terrance the service guy was great once he acknowledged me, his hands were tied and could only do so much with the situation. I belive these practices should be reported because sonething is very wrong.

I have been doing business with Sandy Sansing Chevrolet for around 30 years. have had no problems that they did not address and take of with any of my vehicles. The service and courtesy is outstanding

Read at DealerRater

At the end of August in 2025 I bought a used Volvo from them. It only had 70,000 miles on it so I thought it was a good deal and they told me it was in great shape and had a few little minor dings on the outside that they fixed. I really liked my salesman and everything went well. I told them on the reasons I was buying from them is because I live in Foley and I’m sick of having to go to mobile Pensacola or daphne to have my cars serviced. So the lady suggested I buy a ... Read More

Full review text opened.

Google - Aug 4, 2026

At the end of August in 2025 I bought a used Volvo from them. It only had 70,000 miles on it so I thought it was a good deal and they told me it was in great shape and had a few little minor dings on the outside that they fixed. I really liked my salesman and everything went well. I told them on the reasons I was buying from them is because I live in Foley and I’m sick of having to go to mobile Pensacola or daphne to have my cars serviced. So the lady suggested I buy a car warranty and I said so y’all can service the car and she said yes and so I bought for many thousand more a car warranty. At the end of September, we realized we had a problem with the car took it into them. They told me they don’t work on Volvos. I was so pissed off but they said they had a place in daphne that does and they were gonna take my car for me over there and I said great. They took the car there after many days and then the saga got even worse because those people tell me I need a whole new engine and that it was gonna cost $22,000 and that the car warranty place would only pay 10,300 towards that cause that’s all the car was worth about how a stroke so I go back to have a meeting with a general manager at the Chevrolet place and ask him if there’s anyway he can help me figure out how to deal with us. I said can we give me give me a great deal on another car and you take this and try to sell it at the auction house or whatever and basically got no response except to go trade it in somewhere else which I said was horrible and then I wouldn’t do that to anybody, He said, do you like we did when we were kids just keep putting oil in it when it’s low. So we did that for a couple of months and then instead of it being every couple of months we were having to put it in constantly as it was not leaking oil. It was burning oil. So I went back to Chevrolet and I said guys we gotta do something cause now all the lights are on on the dash there’s something going on I desperately need your help. I need you to help me find a solution . I said I understand it’s gonna cost me some money, but I’m not a car person I need your help to get a solution to this problem and once again got stonewalled by the dealership. so far, four of the nine months we own the car it couldn’t be driven. Out of frustration I had a towed to Volvo in Pensacola and those people have been wonderful and have helped me find Solutions and it only cost me $2600. I would never buy another car from them at Sandy Sansing Chevrolet.

They were very accommodating when I was late. Kept me updated on job. Very friendly and courteous. Check out was quick and truck was waiting.

Read at DealerRater

Worst transaction ever. My salesman, Jason, had the car turned on each time we test drove it, and didn't think anything of it. So my first time off the lot, turned off, then on again, BOOM!, warning light... had that fixed. When I initially saw the car, two tires were flat, I was ASSURED the problem was taken care of, sure enough, day I pick it up from the shop, flat tire in one that was previously flat, so here I can buying new tires. What a joke of a place. And this is on a 2025 model nonetheless! | ask ... Read More

Full review text opened.

Google - Jul 28, 2026

Worst transaction ever. My salesman, Jason, had the car turned on each time we test drove it, and didn't think anything of it. So my first time off the lot, turned off, then on again, BOOM!, warning light... had that fixed. When I initially saw the car, two tires were flat, I was ASSURED the problem was taken care of, sure enough, day I pick it up from the shop, flat tire in one that was previously flat, so here I can buying new tires. What a joke of a place. And this is on a 2025 model nonetheless! | ask you, I BEG YOU to buy your car from any other dealership! I've had nothing but problems from Sandy Sansing dealerships, this was their last chance! And I don't want to hear "please call us and we will fix the problem" because l've already done it. It's a joke of a dealership. Oh! Since I bought it 5 days ago l've got to drive it 20 miles. Cool huh? Way to enjoy a new car right??

Catherine McMillan made buying a new car the best experience I have ever had working with car salesman. She was extremely knowledgeable, easy to work with and gives you the sense that she is there for the consumer. If we ever look to purchase another car we will definitely look for her.

Read at DealerRater

Dropped vehicle off for check engine light as well as noise coming from steering column. Repair took from 06/16 to 07/17 to be done. Once i was able to pick the vehicle up no information regarding the repair was explained. There was trash ( im assuming from techs) left behind in the vehicle. The technician notes stated “ could not replicate” for the steering column issue. Not 1 minute after picking the truck up and i can easily still hear/replicate the issue. Took almost a entire month for a radiator/injector issue. 3% charge for using card and when offered a check you cant use ... Read More

Full review text opened.

Google - Jul 21, 2026

Dropped vehicle off for check engine light as well as noise coming from steering column. Repair took from 06/16 to 07/17 to be done. Once i was able to pick the vehicle up no information regarding the repair was explained. There was trash ( im assuming from techs) left behind in the vehicle. The technician notes stated “ could not replicate” for the steering column issue. Not 1 minute after picking the truck up and i can easily still hear/replicate the issue. Took almost a entire month for a radiator/injector issue. 3% charge for using card and when offered a check you cant use that either. Coming from someone who worked at a dealership prior, just screams lousy workmanship. Next time just drive to another dealership or independent technician.

I rarely leave negative reviews, but my recent experience with Sandy Sansing Chevrolet has been extremely disappointing. I spent months searching for a Ford Expedition and worked with a salesperson throughout the day to complete most of the paperwork remotely because I didn't want to spend hours at the dealership. When I arrived, I was told the Expedition we had been discussing had actually been sold days earlier, even though I had been led to believe it was still available. Rather than leave after wasting my trip, I decided to give the dealership another chance because I had done ... Read More

Full review text opened.

Google - Jul 14, 2026

I rarely leave negative reviews, but my recent experience with Sandy Sansing Chevrolet has been extremely disappointing. I spent months searching for a Ford Expedition and worked with a salesperson throughout the day to complete most of the paperwork remotely because I didn't want to spend hours at the dealership. When I arrived, I was told the Expedition we had been discussing had actually been sold days earlier, even though I had been led to believe it was still available. Rather than leave after wasting my trip, I decided to give the dealership another chance because I had done business with Sandy Sansing before. I ended up purchasing a 2018 Ford Expedition Max Platinum that had been transferred from another Sandy Sansing dealership. By this point it was late, the dealership was close to closing, and I felt pressured to complete the purchase that evening rather than come back the next day. I requested the Carfax but was never given a copy to review. It was only quickly scrolled through on a computer. My test drive was also limited because the vehicle only had about two miles of fuel remaining. The dealership's own inspection report stated, "Has multiple minor oil leaks, wet but not dripping yet." I was simply told it had a few minor oil leaks. Within days of purchasing the vehicle, I received a low oil pressure warning, and an independent inspection at Firestone determined the leak was coming from the timing cover with an estimated repair cost of approximately $3,000. When I contacted my salesperson, instead of directing me back to the dealership's service department, I was repeatedly told to contact a mechanic he knew by the nickname "Sheriff." The only assistance the dealership offered was a vehicle detail because it had not even been cleaned before delivery. Other issues I discovered shortly after purchase included concerns with the air conditioning after I was told it just needed refrigerant, an intermittent running board issue, a rear washer that doesn't work, a detached rear defroster connection, and brakes that feel unusually soft even though the inspection report indicates the brakes and rotors were serviced before the sale. I also had concerns during the finance process. While I was still reviewing the electronic paperwork, the finance documents were submitted before I felt I had finished reading everything. That left me very uncomfortable. To add to the frustration, I was told I couldn't reuse my Florida license plate because it was over 10 years old, but the DMV later told me it was still valid. I also still haven't received my Arizona plate from my trade-in and continue receiving payment reminders from my previous lender because I have not yet received confirmation that my trade-in loan has been paid off. I understand that used vehicles, especially those sold as-is, can have problems. My disappointment is not simply that repairs are needed. It is the overall experience, the lack of transparency, the way concerns were handled after the sale, and the feeling that customer service ended once the paperwork was signed. I hope Sandy Sansing Chevrolet reviews this experience and works with me toward a fair resolution. At this point, I cannot recommend purchasing a used vehicle from this dealership based on my experience.

Ai scheduling was a NIGHTMARE. It was the root cause for a pretty unsatisfactory visit. Every question I needed an answer for would have required human interaction. It wasted well over 3 hours of my time. After 2 attempts calling, I left a voicemail for a service provider to call me back, but never received a call. Was I prepared for my appointment? No Could that have been alleviated with a 30 second call? Yes Was Ai a complete waste of time and money? Obviously Will I ever be coming back to sandy sansing? No chance The 2 star rating is not 0 stars because ... Read More

Full review text opened.

Google - Jul 14, 2026

Ai scheduling was a NIGHTMARE. It was the root cause for a pretty unsatisfactory visit. Every question I needed an answer for would have required human interaction. It wasted well over 3 hours of my time. After 2 attempts calling, I left a voicemail for a service provider to call me back, but never received a call. Was I prepared for my appointment? No Could that have been alleviated with a 30 second call? Yes Was Ai a complete waste of time and money? Obviously Will I ever be coming back to sandy sansing? No chance The 2 star rating is not 0 stars because once we finally wasted the entire morning fixing stupid communication errors, the service provided was great, but again, it’s absolutely not worth the headache and wasted hours of time because someone couldn’t answer the phone.

I have purchased vehicles before and understand that buying a used vehicle, especially one sold "as-is," comes with some risk. My disappointment with Sandy Sansing Chevrolet is not simply that the vehicle needed repairs. It is the overall buying experience, the lack of transparency, and how my concerns were handled after the sale. I had been searching for a Ford Expedition for several months. Earlier that day, I worked with my salesperson, TJ, to complete as much of the process remotely as possible because I did not want to spend an entire day at the dealership. We discussed ... Read More

Full review text opened.

DealerRater - Jul 14, 2026

I have purchased vehicles before and understand that buying a used vehicle, especially one sold "as-is," comes with some risk. My disappointment with Sandy Sansing Chevrolet is not simply that the vehicle needed repairs. It is the overall buying experience, the lack of transparency, and how my concerns were handled after the sale. I had been searching for a Ford Expedition for several months. Earlier that day, I worked with my salesperson, TJ, to complete as much of the process remotely as possible because I did not want to spend an entire day at the dealership. We discussed a 2017 Expedition, ran financing numbers, and I made the trip to the dealership believing that vehicle was available. When I arrived around 5:00 p.m., I was told it had actually been sold several days earlier. That was extremely frustrating because I had spent much of the day preparing to purchase it. Since I had previously done business with Sandy Sansing, I decided to give them another opportunity instead of leaving. I looked at another Expedition from within their dealer network before deciding on a 2018 Ford Expedition Max Platinum that had been transferred from another Sandy Sansing dealership. By then it was late, the dealership was close to closing, and I felt pressured to complete the purchase that night rather than return the next day. I requested the Carfax but was never given a printed copy or enough time to review it myself. It was quickly scrolled through on a computer while I was told the vehicle had only two minor accidents. My test drive was also limited because the Expedition had only about two miles of fuel remaining. The dealership's inspection report stated, "Has multiple minor oil leaks, wet but not dripping yet." I was simply told it had a few minor oil leaks, and no one explained where the leaks were or whether they could require a major repair. Within days of purchasing the vehicle, I experienced a low oil pressure warning that appeared intermittently. I took the Expedition to Firestone for an independent inspection, and they identified the leak as coming from the timing cover area with an estimated repair cost of approximately $3,000. When I contacted TJ about the issues, I expected to be directed back to the dealership's service department. Instead, I was repeatedly told to contact a mechanic he knew by the nickname "Sheriff." That was surprising to me because I believed the dealership should have been the first place to address concerns discovered immediately after the sale. There were several additional issues I discovered after taking ownership. The rear window washer does not work. The driver-side rear defroster connection is detached. The running boards intermittently fail to retract. The air conditioning was later acknowledged by the salesperson as not cooling well when he picked up the vehicle, and he suggested someone could simply add refrigerant. I also noticed the brake pedal feels unusually soft or spongy even though the dealership inspection indicates the brakes and rotors had been serviced before the sale. I also had concerns during the finance process. While I was reviewing the electronic paperwork, I felt the documents were submitted before I had finished reading everything. That left me uncomfortable because I wanted the opportunity to carefully review every document before it was finalized. There were also administrative issues after the sale. I was told I could not reuse my Florida license plate because it was more than ten years old, but the DMV later informed me it was still valid. I still have not received my Arizona plate back from my trade-in, and I have continued receiving payment reminders from my previous lender while waiting for confirmation that the trade-in loan has been paid off. I understand that no dealership can guarantee a used vehicle will be perfect. However, I believe customers deserve accurate information, enough time to inspect a vehicle and review paperwork, and responsive customer

Read at DealerRater

Very easy to work with. They met all the needs and wants for my purchase.

Read at DealerRater

Unsatisfactory. My service representative was not knowledgeable regarding the warranties sold through Sandy Sansing. I was pushed aside and told they would not be able to complete my request in what they thought was a reasonable amount of time. And indicated it would cost more money.

The whole Sandy Sansing company feels very scammy. I have one vehicle stuck in their shop in Milton, they refuse to give a loaner after having it for 4 weeks. In the meantime, I went to this store to trade in my truck. I tried giving Sansing the benefit and of the doubt, but when the salesman I was working with (darker bald guy) told me there was problems with my truck that literally never existed. Then wouldn’t sell me the truck I went in for, instead, kept telling me he wouldn’t sell me anything unless I bought new ... Read More

Full review text opened.

Google - Jul 6, 2026

The whole Sandy Sansing company feels very scammy. I have one vehicle stuck in their shop in Milton, they refuse to give a loaner after having it for 4 weeks. In the meantime, I went to this store to trade in my truck. I tried giving Sansing the benefit and of the doubt, but when the salesman I was working with (darker bald guy) told me there was problems with my truck that literally never existed. Then wouldn’t sell me the truck I went in for, instead, kept telling me he wouldn’t sell me anything unless I bought new so I walked out. 4 other dealerships looked at my truck and these problems didn’t exist. I ended up getting a fair deal at another dealer. I will never do business with any dealer that has the Sandy Sansing name.

⭐☆☆☆☆ I am extremely disappointed with the service department at Sandy Sansing Chevrolet. My experience has been nothing but frustrating from start to finish. I took my vehicle in last Thursday. They called me Friday morning and told me it was ready, saying nothing was wrong with it other than a loose battery cable, which they tightened and charged me $75 for. Five minutes after leaving the dealership, the exact same warning message came back on my dashboard. Clearly, the problem had not been fixed.Mind you I took it in because of an issue with the power steering. I took the ... Read More

Full review text opened.

Google - Jul 3, 2026

⭐☆☆☆☆ I am extremely disappointed with the service department at Sandy Sansing Chevrolet. My experience has been nothing but frustrating from start to finish. I took my vehicle in last Thursday. They called me Friday morning and told me it was ready, saying nothing was wrong with it other than a loose battery cable, which they tightened and charged me $75 for. Five minutes after leaving the dealership, the exact same warning message came back on my dashboard. Clearly, the problem had not been fixed.Mind you I took it in because of an issue with the power steering. I took the vehicle directly back, and on Wednesday I was told that the technician working on my car had a death in the family, so I wouldn’t get my vehicle back until Monday. I completely understand that emergencies happen, but customers still deserve communication and a solution. They put me in a rental car and told me my warranty was covering it through the 5th. Then today (Thursday), Mr. Harris called and told me my car would be ready at 5:30 p.m. He instructed me to return my rental to Hertz at 5:00 p.m. and then come to the dealership at 5:30 to pick up my vehicle. I followed those instructions, only to arrive at the dealership and find it completely closed. No one was there, and I was told no one would be back until Monday. I went back to Hertz hoping to get my rental back, only to be told that Sandy Sansing Chevrolet would have to make a new reservation because my previous rental had already been closed out. Now I’m stranded on a holiday weekend with no vehicle and four kids because of the dealership’s lack of communication, poor planning, and complete disregard for their customer’s time and situation. This entire experience has been unacceptable. I expected much better customer service from a Chevrolet dealership. Let me come back and say Mr. Harris ended up going above and beyond to get my vehicle back to me on a holiday weekend ! And I truly appreciate that ! and in response to the business response uoir right there was a miscommunication when YOUR employee told me to be there at 5:30!!!!!! And sad part is I even repeated what he said back to me and he confirmed!!!! Do better !

It was

10 years ago a bought an amazing truck here. Thought I’d try again.. boy was I wrong. It’s crazy the hoops I jump through with my business over transactions that equate to pennies in relation to buying a vehicle. My new truck was paid for then you basically sent me on my way. Didn’t ever clean the truck. I see now why. Covering up a bad paint job. From a wreck even though the “history” was clean. That was new knowledge to me, but it’s obviously to see now that the truck is clean. Your own finance ... Read More

Full review text opened.

Google - Jul 1, 2026

10 years ago a bought an amazing truck here. Thought I’d try again.. boy was I wrong. It’s crazy the hoops I jump through with my business over transactions that equate to pennies in relation to buying a vehicle. My new truck was paid for then you basically sent me on my way. Didn’t ever clean the truck. I see now why. Covering up a bad paint job. From a wreck even though the “history” was clean. That was new knowledge to me, but it’s obviously to see now that the truck is clean. Your own finance manager drove the truck for personal use and left THC trash in the glove box. There was old information of previous owner left. The lack of respect show towards the things that make you money is insulting. All pride has been lost at this dealership. The home of the “10k car” now makes sense. You really expected me to drive 2 hours for you to clean my 47k truck. Should have just sent a mobile detailing company and wrote off your mistake.