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Our Reviews
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution.
great experience and exceptional sales and managerial staff .
TJ Abrams is a great asset to your organization! Outstanding service!
The service I received was exceptional. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner.
Deland Hansen was very courteous and helpful throughout this process..He went above and beyond to certain things and areas to make sure the job was completed and done right
TYLER WAS NICE,FRIENDLY AND PROFESSIONAL. SANDY SANSING HAD WHAT I WANTED AND I'M LOVING IT
very fast service and good staff all the way around
Excellent friendly and fast service!
Best buying of a vehicle EVER.
Just bought my second vehicle there. the people are so nice. and thoughtful. Wonderful experience.
First service for my Silverado. Was in and out in no time. Terrance is an excellent service advisor and was nice and professional during my appointment. Looking forward to doing business in the future.
Welcome to Sandy Sansing Chevrolet
Thank you for making your way to Sandy Sansing Chevrolet, your certified Chevrolet dealer serving drivers throughout Pensacola and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Sandy Sansing Chevrolet in Pensacola today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (850) 476-2480.